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Please select the purpose of your message.
We are very grateful for your help enhancing this product.
Please send us a detailed description of any problem you came up with.
Give us specifics so that we can reproduce the problem (Platform, URL, type of extraction, error messages, etc.).
Do not forget that 60 pages of Help are available from the Help menu of OutWit Hub. All features are covered, so please, do have a look at it first and, in particular, read the Frequently Asked Questions section at the top. If the Help doesn't answer your question, we will do our best to help you.


(The Subject and Version fields are required. For this ticket to be processed, please provide the precise version number, not "current", "latest", "N/A"...)
We are very grateful for your help enhancing this product.
Please give us your suggestions or ideas. This is the best way for us to make the best products for your needs.
We are always open to partnerships and new ideas.
Your message will be forwarded to the right interlocutor.
Use this form for your questions to the sales department.
Invoicing/delivery questions, volume discounts, etc. Your message will be forwarded to the right interlocutor.
Ask your questions to the tech team here.
Please, do not forget that 60 pages of Help are available from the Help menu of OutWit Hub. All features are covered, so please, do have a look at it first and, in particular, read the Frequently Asked Questions section at the top. If the Help doesn't answer your question, we will do our best to help you.


(Please: do fill the version field with a precise number and do not ask too generic questions if you wish to get specific answers.
Avoid questions like: "Can OutWit get prices from shopping sites?", as the answer to this would be: "Yes. Well... often. Can you be more specific?".)

 
.                                  Please enter your activity/industry to help us understand your needs.
.                                  Product & version number, not 'Latest', 'Current'...

                                    Give us the URL and a short, precise description of your issue:
                  "Here is WHAT I DO. Here is WHAT I GET. Here is WHAT I WOULD LIKE INSTEAD."

Please don't just say: "I can't...", "It fails." or "It doesn't work." but paste an error message, attach a screenshot...
Also, please, DO NOT write long descriptions of your scrapers, macros, queries or take screenshots of them: Instead, export them and attach the XML files to this ticket.
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